Privacy Policy
Last Updated: May 20, 2026
At MoonianPet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit moonianpet.com or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, shipping address, email address, phone number, and payment information.
- Order Information: Details of products you purchase and order history.
- Technical Data: IP address, browser type, device information, and cookies.
- Communications: Customer service inquiries and reviews.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about orders and customer service
- Improve our website and products
- Send marketing emails (you can unsubscribe at any time)
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Service providers (shipping companies, payment processors like Stripe)
- Legal authorities when required by law
4. Cookies and Tracking Technologies
We use cookies to improve your shopping experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request data portability (where applicable)
To exercise these rights, please contact us at info@moonianpet.com.
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@moonianpet.com