Privacy Policy

Last updated: April 2026

At Moonian Pet, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from moonianpet.com.

1. Information We Collect

When you place an order or contact us, we may collect:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely via PayPal or Stripe — we do not store card details)
• Browser and device information collected automatically via cookies

2. How We Use Your Information

• To process and fulfil your orders
• To communicate about your order status
• To respond to enquiries and provide customer support
• To improve our website and shopping experience
• To send promotional emails (only if you have opted in)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping carriers and payment processors) solely for the purpose of fulfilling your order.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are encrypted via SSL.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

7. Contact Us