Terms & Conditions

Terms & Conditions

Last Updated: May 20, 2026

By accessing or purchasing from moonianpet.com, you agree to be bound by the following Terms and Conditions.

1. Introduction

These Terms and Conditions govern your use of the MoonianPet website and the purchase of our products. MoonianPet is operated by Moonian Technology Media Limited.

2. Products and Images

All product images are for illustrative purposes only. Colors may vary slightly depending on your screen settings. We strive to display products as accurately as possible.

3. Orders & Payment

  • Full payment is required at the time of purchase.
  • We accept payment via Stripe (credit/debit cards and Apple Pay).
  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel any order if payment cannot be verified or is suspected to be fraudulent.

4. Shipping

Please refer to our Shipping Policy for full details on processing times, delivery estimates, and international shipping terms.

5. Returns & Refunds

Please refer to our Refund & Return Policy. We do not accept returns for change of mind. Defective items will be replaced or refunded upon verification.

6. Intellectual Property

All content on this website, including images, text, logos, graphics, and product designs, is the property of MoonianPet and is protected by copyright and trademark laws. You may not reproduce or use any content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, MoonianPet shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product.

8. Governing Law

These Terms shall be governed by the laws of Hong Kong. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at: info@moonianpet.com

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